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Nutrition Support

Nutrition Counseling through your Medical Benefits - UHC

Good nutrition is an important part of a healthy lifestyle. But even when you are trying to eat a healthy diet, it can be confusing trying to sort through all of the information available about nutrition and food choices. Your medical benefits through United Healthcare provide both resources and coverage for managing your health and wellness, nutrition and diet.

UHC Medical Benefits

All Cooperative members enrolled in the healthcare program have available to them 2 office visits per plan year with an in-network nutritionist or dietician covered at 100%. Additional visits may be covered if there is a medical condition present. Login or register at myuhc.com to locate an in-network nutritionist or dietician. All Cooperative members that participate in nutritional counseling are eligible to receive Eat This Not That as an additional incentive. Eat This Not That, is a paperback book designed to help you and your family with making smart choices when dining out. Once you have completed 2 visits with your in-network provider, contact the Benefits Office for additional incentive instructions.

What is Nutritional Counseling?

Nutritional counseling includes food planning and preparation, food combining, storage and nutritional supplements. A nutritional counselor or dietician's goal is to support you in lifestyle changes; a nutritional counselor will assess and recommend according to an individual's personal needs. A nutritional counselor is trained in the intricacies of nutritional biochemistry and can eliminate a lot of frustration in personal experimentation with diet, exercise and meal planning. A nutritional counselor can help a person assess his/her personal dietary needs and help develop a program tailored to the participant. Nutritional counselors focus on teaching you how to purchase and prepare foods that are lower in fats, salt, and higher in fiber to prevent cholesterol, triglycerides and water retention.

How to Locate Nutritional Services or Counselors at myuhc.com

Finding a Physician, Counselor, Dietician, Medical Group, Clinic or Facility is quick and simple:

  1. From myuhc.com home page, under "Links & Tools" in the upper right corner
  2. Click on Find Physician, Laboratory, or Facility
  3. Select “All United Healthcare Plans”
  4. Select a plan. You can find your plan name on the front of your member ID card in the lower right corner. For Franklin County Cooperative members select "UnitedHealthcare Choice Plus"
  5. Enter the zip code where you want to receive services under "Change location"
  6. Go to the search bar and enter “Nutrition Services”
  7. Select the provider that you want

Health Coaching

Struggling with good nutrition? Our trained health coaches and educational mailings are right at your fingertips. Your ThriveOn Wellness Resource Center can provide you with health topics and styles of support that you want to receive. You can work one on one with a trained health coach to help you in the area of nutrition and your health and wellness goals. Together, you'll create an action plan that's right for your health status, your medical conditions, and your personal goals. You decide what to work on, and you set the pace. Your trained coach will help you get inspired, find the right resources, and make progress. Your ThriveOn Wellness Resource Center offers an Easy Start Program for members that do not know where to begin and all of these services are provided to you at no charge. Simply register, complete your Health Risk Assessment and the ThriveOn Wellness Resource Center will provide you with Health Coaching options based upon your unique needs. Click here to get started.

How to Register at ThriveOn.Staywell.com for Health Coaching

Registration for the Online Wellness Resource site is quick and easy:

  1. Go to: https://thriveon.staywell.com
  2. Click on Register Now
  3. Enter your first name, date of birth and last four of social security number.
  4. Click continue and follow the prompts.

Questions? Call the ThriveOn Nutrition Support Helpline at 1-855-719-1908

Healthy Eating Support

What is healthy eating and how do I work it into my budget and busy schedule? If weight is an issue, how can I change my eating habits to help me get to my target weight? How do I get my kids to eat healthy in our junk food culture? These are all perfectly good questions to ask when seeking Healthy Eating Support. Because how we eat is as important as what we eat, your Employee Assistance Program (EAP) provides additional behavioral counseling and free, confidential access to Liveandworkwell.com, a unique wellness website maintained by United Behavioral Health.

How to Register at liveandworkwell.com for Healthy Eating Support

Registration for the liveandworkwell.com site is quick and easy:

  1. Go to: https://liveandworkwell.com
  2. To access anonymously enter code: EAP
  3. By phone 24/7 at: 1-800-354-3950 TDD/TTY Dial 711 and enter the toll free number
    OR
  4. Create a user name and password
  5. Setup and answer security challenge questions
  6. Enter personal information
  7. Click submit

Questions? Call the EAP Helpline 24/7 at 1-800-354-3950

Weight Management Services

Additional weight management services – including weight loss medications and bariatric surgery – may be available under your pharmacy and medical benefits. Please consult with your physician regarding the appropriateness of these services. Specific criteria must be met and your physician will be required to submit clinical information to OptumRx (formerly CatamaranRx) and/or UnitedHealthcare in order for coverage to be approved for these services. For additional information regarding bariatric surgery coverage, please click here.