If you're enrolled in the health plan, you have access to behavioral health benefits for services that go beyond the short-term support provided by the Emotional Wellbeing Solutions or EWS (formerly EAP). Your behavioral health benefits are provided through United Behavioral Health. These benefits cover a wide range of services from both in-network and out-of-network providers.
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Access Support for All Needs
Get continuous support for mental or behavioral health concerns and long-term needs. Schedule virtual or in-person appointments with licensed counselors, psychologists, psychiatrists, and other mental health professionals. Get support with the following:
• Counseling: Treatment for conditions like anxiety, depression, and stress.
• Psychotherapy: Sessions with licensed therapists for ongoing mental health support.
• Medication Management: Support from psychiatrists for managing prescriptions related to mental health.
• Treatment for Behavioral Disorders: Includes support for conditions like ADD/ADHD bipolar disorder, PTSD, and more.
• Substance Use Treatment: Counseling and rehabilitation services for drug and alcohol use disorders.
For immediate help in a crisis call the anonymous Optum Substance Use Disorder Helpline
1.855.780.5955 (available
24/7).
For those enrolled in the health plan, the first 30 visits are available at no cost to you. Additional visits will result in a $20 copay. To make an appointment register/log into liveandworkwell.com or call 1.800.354.3950. For detailed information about your coverage, please refer to the summary plan description (SPD) that matches your health plan:
Behavioral Health Summary Description Plan – Standard Plan
Behavioral Health Summary Description Plan – Incentive Plan
Behavioral Health Summary Description Plan – Elected Officials
Behavioral Health Summary Description Plan – Elected Officials (Elected After 2017 & 2019)
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Additional Support
Mental Health Resources Brochure
Recovery Resources
Virtual Behavioral Health Services