The Emotional Wellbeing Solutions (EWS) offers confidential support for everyday challenges. These resources are available 24 hours a day, 7 days a week. EWS is available to benefits-eligible employees, their dependents and household members, even if they aren’t enrolled in the medical plan. Your EWS benefit allows 8 free counseling sessions per presenting problem per plan year. This benefit is provided at no cost to you.
Get Started
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Call 1.800.354.3950, TTY 711
A EWS Specialist will provide an authorization code.
Visit liveandworkwell.com
Access Code: EAP
Say Hello to Support
See the behavioral health and EWS benefits available.
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Face-To-Face and Virtual Counseling
Eight visits per problem, per year. A network of clinicians — part of Optum’s network of 150,000 clinicians — provide goal-oriented counseling.
Resources:
• EWS Coverage Information
• Virtual Visits for EWS
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Digital Self-Care Tools
Visit liveandworkwell.com to access a digital suite of tools and resources, including Talkspace and the Calm app. Discover the solutions and clinical techniques that best fit your needs to help manage stress, anxiety and other concerns all in one convenient location.
Resources:
• Try the Calm App
• Calm App FAQ
• TalkSpace Information
• Build Resiliency with meQuilibrium through fccThriveOn.com
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Worklife Services
Find support for parenting, childcare, eldercare, chronic conditions and convenience services like pet care. WorkLife specialists can supply educational materials and no-cost referrals to verified resources.
Your Emotional Wellbeing Solutions and WorkLife Services are available to you at no extra cost as part of your benefits. Access EWS resources at liveandworkwell.com and use the access code EAP. For additional information, call the 24/7 EWS Helpline at 1.800.354.3950.
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Additional Documents and Support
Mental Health Resources Brochure
Relationships During Election Season
Enhanced Eldercare
Optum ID Theft Protect
Optum® Self-learning by Uptime
Helpful Resources for Substance Use
Here for You in Recovery
Self-Care in Recovery
Recovery Support Guide: a guide for giving support
Getting Real about the True Risks of Alcohol
Recovery Resources
Signs of Substance Use Disorder in Teens and Young Adults