In 2024 what was known as the Employee Assistance Program will take on a new name, but you will have access to all of the same services. What was known as EAP will change to Emotional Wellbeing Solutions or EWS. The access code will remain EAP.
The Emotional Wellbeing Solutions (EWS) offers confidential support for everyday challenges. These resources are available 24 hours a day, 7 days a week. EWS is available to benefits-eligible employees, their dependents and household members, even if they aren’t enrolled in the medical plan. Your EWS benefit allows 8 free counseling sessions per presenting problem per plan year. This benefit is provided at no cost to you.
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FACE-TO-FACE AND VIRTUAL COUNSELING
Eight visits per problem, per year. A network of clinicians — part of Optum’s larger network of 150,000 clinicians — provide goal-oriented counseling.
DIGITAL SELF-CARE TOOLS
Visit liveandworkwell.com to access a digital suite of tools and resources, including Talkspace and the Self Care by AbleTo app. Discover the solutions and clinical techniques that best fit your needs to help manage stress, anxiety and other concerns all in one convenient location.
WORKLIFE SERVICES
Find support for parenting, childcare, eldercare, chronic conditions and convenience services like pet care. WorkLife specialists can supply educational materials and no-cost referrals to verified resources.
For more information on the EWS and mental health resources available to you, check out the Mental Health Resources Brochure below.
Access EWS resources at LiveandWorkWell.com and use the access code EAP. For additional information, call the 24/7 EWS Helpline at 1-800-354-3950.
Documents
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